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Wednesday, February 17
4:00 pm – 7:00 pm
Exhibitor Check-In
Thursday, February 18
8:00 am-10:00 am
Exhibitor Check In
9:00 am – 10:00 am
Conference Attendee Registration
10:00 am – 3:30 pm
Education Sessions
This year to include expanded education and separate Maintenance Track offerings.
Click Here for Maintenance Track Session Information
Education Session 1 - New Time Slot!
10:00 am – 11:00 am
Three Concurrent Sessions
Back to Basics in Customer Service
How the World has Changed in Just Two Years
Salon A
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Salvatore Dragone, CPM®, CCIM, VP, Dir. of Property Management, Rubenstein Partners L.P.
The world has changed and if you have not changed the way you and your employees service your customers, you will lose them. While customers today want value for money, they also want to feel comfortable that they are buying from and patronizing
reliable, dedicated and successful organizations. Back to Basics Customer services is about re-training yourself and your employees on down home real people related service. So put down those Blackberry’s and get to know your customers before the competition does.
Expanding and Improving with EPAct Energy Tax Savings — the Time is Now!
Salon B
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Gabrial Carter, Founder and CEO of Triplepoint Energy
Jacob Goldman, Engineer, EA & LEED AP, Energy Tax Savers, Inc.
James Qi, VP of Project Management for Triplepoint Energy
The recent extension of the EPAct energy tax programs through 2013 has encouraged the residential and commercial real estate community to better understand how to utilize these powerful tax incentives to save money! See how property owners and managers are combining energy savings, rebates, credits, and deductions to keep maintenance and capital improvement projects
moving while saving their properties money. By including these concepts in your project analysis, turn the “no we can’t do this project right now....” into “how soon can we start?!?”
SESSION HANDOUTS
7 Deadly Sins of Fair Housing
Salon C
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Nadeen Green, Senior Counsel, For Rent Media Solutions
Nadeen Green has been an attorney since 1979. She has taught Fair Housing law to the multi-family housing industry since the Fair Housing Amendments Act when into effect in 1989. Her many programs (over 900) have been presented to apartment
management companies and state and local apartment associations nationwide. During her presentation she will discuss those issues that continue to cause problems for the multi-housing industry.
11:00 am – 1:00 pm
Expo Opens
Lunch on Exhibit Floor
Luncheon Sponsors
Education Session 2
1:15 pm – 2:15 pm
Three Concurrent Sessions
Affordable Housing Update
Salon A
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This session will provide up to date information relevant to affordable housing developments in New Jersey, Pennsylvania and Delaware. Our distinguished panel of speakers will be moderated
by J. Kenneth Pagano, CPM, NAHP-e and will include industry leaders as well as officials from HUD, NJHMFA, and PHFA. Policy and regulatory changes that impact management of all types of affordable housing will be discussed.
Bob Sasso, NJHMFA will give an update on the NJ weatherization programs for NJHMFA financed properties; also will touch on upcoming tax credit training. Mary Ann Sipos, PHFA, will update on LIHTC issues such as hold harmless, 8823 changes and tenant data collection; also will touch on PA weatherization programs. Walter Kreher, HUD, will update on 202 issues including high vacancy areas, and management review changes. Dan Thomas will update on the HUD final rule on Social Security numbers and what is needed for compliance with the rule.
Thirty $imple Ways to $ave Thousands!
Salon B
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Marla J. Thalheimer, LEED AP, Sustainability Manager, Liberty Property Trust
Matthew E. Weko, LEED AP, Philadelphia Reg. Sr. VP of Project and Development Services, Jones Lang LaSalle
Have you ever saved thousands of dollars in just under an hour? This session will appeal to everyone who handles or manages real estate and will enable you to walk away with REAL ideas that can be acted on NOW. Our expert presenters will pass along “low/no cost” ways to not only save money but to also increase the NOI of your property in less than twelve months by being more sustainable and efficient. Lowering costs will keep tenants
happy and keep your buildings and units filled. Bring your pad and pencil–this one will be full of great actionable ideas!
SESSION HANDOUTS
Social Media Policy or What Wasn’t in the Marketing Plan!
Salon C
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Dena B. Calo, Esq., Genova, Burns & Vernoia
Christy Metz, Regional Dir. of Sales, Planned Companies
Over the last year we’ve seen social media networking go from an emerging business tool to mainstream marketing. As social media took off, so did we – in the big race to Tweet, Friend and Blog better than the property next door. But what happens when that video from ‘boys’ night’ gets on YouTube? Or what about that confidential information you accidentally released in a Tweet last week? What are your rights, and who holds the liability? Attorney Dena B. Calo, will walk us through some social media mishaps and how to avoid them at your property. Robert Francis, President of Planned Companies and Jeffrey Logan, Director of Marketing, Planned Companies will address how their company has embraced social media networking and what they’ve learned along the way.
Education Session 3
2:30 pm – 3:30 pm
Two Concurrent Sessions
Achieving and Sustaining Business Success
Salon B
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Michael Mendillo, President, Wentworth Group, Inc.
This session will focus on business strategies and philosophies that help business owners, executives and managers create and maintain successful businesses. Learn to improve services to your paying clients and better serve your employees. Learn about the 4+2 Formula and its successful management practices:
strategy, execution, culture, structure, talent, innovation, leadership and partnerships.
Marketing S.M.A.R.T. Effective Marketing Strategies
Salon C
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Debbie Rae Peters, Director of Sales, AIMCO
You’ll learn about these low-cost/no-cost S.M.A.R.T. marketing tips and many more in this fun, interactive and motivating session:
• S - summarize and strategize
• M - marketing mix 6P’s
• A - adjust your strategy-be flexible
• R - reinforce your message & relationship selling
• T - teamwork and track your success
SESSION HANDOUTS
3:30 pm – 3:45 pm
Refreshment Break
Afternoon Break Sponsor
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MARTIN GREENBAUM
COMPANY |
3:45 pm – 4:45 pm
General Session
The Importance of Partnerships
Salon A
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Doug Hinderer, Sr. VP, Human Resources, AE & Leadership Development at the National Association of REALTORS®
Although Doug’s experience and credentials are most impressive, with 29 years of experience in Human Resources, 18 years with the REALTORS Association, a variety of degrees and designations as well as authoring articles published on Human Resources topics in both REALTOR ASSOCIATION EXECUTIVE and REALTOR Magazine, it is his humor, wit and personal style which will keep you on the edge of your seat during his presentation and leave you asking for more. A few of the topics he will cover include Managing in a Crisis; How to get everything done in this time pressed world and How to develop a positive culture in your organization. This promises to be a presentation you will remember long after it has ended.
SESSION HANDOUTS
5:00 pm – 7:00 pm
Vendor Expo
Networking
Reception
Salon D
Expo Reception Sponsors
7:00 pm
Exhibitor Booth Breakdown
9:00 pm – 12:00 am
Networking Event at MIXX Nightclub
MIXX Open Bar Sponsor
With a performance by The Philadelphia Funk Authority
Specializing in getting the crowd out on the dance floor with the best soul, R&B, funk, dance and party music from the past 40 years. This is sure to be an unforgettable party and dance experience!
Entertainment Sponsors
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FAHS RESTORATION INC |
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Friday, February 19
9:00 am - 9:30 am
Networking Breakfast
Breakfast Sponsors
9:30 am – 10:30 am
IREM Presentations
Induction of New Members and Presentation of Member Anniversary Pins
Address by Randy Woodbury, CPM, IREM 2010 President
10:30 am – 12:00 pm
Keynote Speakers
Dan Thurmon and Philip Solomon
The Rhythm of Success - Part Two
Several years ago, Dan Thurmon delivered the keynote address at the conclusion of the Tri-State Conference and quickly became one of the highest rated and most powerful outside speakers we’ve ever had. He’s the author of two books, Success in Action and Off Balance On Purpose, and has delivered more than a thousand presentations, working with an impressive list of clients in the US and abroad to help them increase performance and deliver results.
In 2007 Dan returned with a partner, Philip Solomon, and together they took IREM to another level of excitement, education, and entertainment. Philip Solomon is a nationally recognized actor, musician and entertainment producer. He’s the Director of Outreach Programs for Cirque du Soleil, President of Way Too Much Entertainment, and an expert in conflict resolution, teamwork, and communication.
This year, we’ve asked Dan and Philip to join IREM again in Atlantic City and help us all capture the spirit of Carnivale and enhance our ability to work together and build better relationships. Together, we will experience and achieve a “new and improved” Rhythm of Success. |
Keynote Speaker Sponsors
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Grand Prize Sponsor
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Give Away Sponsor
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